Sales Coordinator

Job Purpose: As the Sales Coordinator in Easy World Automation LLC, you will play a crucial role in supporting the sales team by managing customer relationship management (CRM) activities, ensuring efficient lead management, facilitating sales processes, and providing administrative support. This role requires meticulous attention to detail, effective communication skills, and the ability to coordinate multiple tasks simultaneously.

Duties/Responsibilities:

·        Create opportunities in the CRM system and assign them to the appropriate sales representatives, ensuring prompt follow-up and tracking.

·        Collect monthly forecasts from the sales team, ensuring accuracy and timely submission.

·        Provide support to the sales team during their leaves, ensuring continuity in operations and customer service.

·        Register end-users and companies in the CRM system and ERP system respectively, maintaining accurate records.

·        Prepare and distribute minutes of sales meetings, documenting key discussions, decisions, and action items.

·        Facilitate vendor registration processes, both through forms and online portals, ensuring compliance with company procedures.

·       Provide support to the sales team in various sales-related tasks, including but not limited to order processing, quotation preparation, and customer inquiries.

·        Assist in organizing marketing events such as exhibitions, trainings, and other sales-related activities, contributing to the overall success of the events.

·        Assist customers with their inquiries via phone calls, appropriately filtering and assigning accounts as necessary for follow-up by the sales team.

·        Manage product registration IDs as required, ensuring timely issuance and accurate record-keeping.

Required Skills/Abilities:

• Proficiency in CRM software (e.g., Salesforce, Zoho CRM) and ERP systems.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to adapt to changing priorities and deadlines.

Education and Experience:

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Proven experience in sales coordination or similar role, preferably in the technology or manufacturing industry.
• Familiarity with the industrial automation market and related technologies.